Effective Date: July 29, 2026

At Kisan Sahulat, we respect your privacy and are committed to protecting the personal information you provide when using our website and online shopping services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

By using the Kisan Sahulat website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Email address
• Phone or mobile number
• Delivery and billing address
• Order and transaction details
• Product preferences and purchase history
• Information you provide when contacting customer support
• Any other information you voluntarily provide to us

We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data, to help us improve website performance and security.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders.
• Deliver products to your provided address.
• Contact you regarding your order or delivery.
• Provide customer support and respond to inquiries.
• Process returns, refunds, and replacements.
• Improve our products, services, and website experience.
• Prevent fraud, misuse, and unauthorized activities.
• Maintain website security and functionality.
• Comply with applicable legal and regulatory requirements.
• Send promotional communications where permitted and where you have provided consent.

3. Payment Information

When you make a payment through our website, your payment information may be processed by third-party payment providers or financial institutions.

Kisan Sahulat does not intentionally store complete payment card details, such as full credit or debit card numbers, unless required and securely handled through an authorized payment service.

Payment providers may have their own privacy policies and terms governing how they process your information.

4. Sharing of Information

Kisan Sahulat does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

• Courier and delivery companies for order fulfillment.
• Payment processors and financial institutions for payment processing.
• Website hosting and technical service providers.
• IT, security, or maintenance service providers.
• Legal or regulatory authorities when required by law.

These parties are expected to handle your information appropriately and only for legitimate business or legal purposes.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide essential website functionality.

Cookies may help us:

• Keep your shopping experience functional.
• Remember certain preferences.
• Understand how visitors use our website.
• Improve website performance and user experience.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website features or functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or online storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

Kisan Sahulat is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

Our website is intended for general users and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent for certain communications.
• Opt out of promotional or marketing emails.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Marketing Communications

If you choose to receive promotional communications from Kisan Sahulat, we may send information about products, offers, promotions, or other updates.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still contact you regarding important transactional matters, such as order confirmations, delivery updates, payment issues, or customer service requests.

12. Changes to This Privacy Policy

Kisan Sahulat may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Kisan Sahulat
Email: kisansahulatonline@gmail.com

We value your trust and are committed to protecting your privacy while providing you with a convenient and reliable online shopping experience.